With Black Friday only days away and Christmas just around the corner, plenty of retailers are jostling for your festive cash. 

As the (no doubt) frantic rush to get loved ones that perfect gift kicks off, it’s important to stay shopping savvy. 

From returning faulty gifts, to exchanging unwanted Christmas jumpers, to falling prey to dodgy websites, we've all found ourselves in frustrating shopping situations at Christmas. 

So the consumer rights team at Which? has created a handy guide to help you spend your money wisely and avoid being fobbed off.

Visit: www.which.co.uk/consumer-rights/problem/your-christmas-shopping-rights